KLM, legally Koninklijke Luchtvaart Maatschappij N.V., is the flag carrier of the Netherlands. Founded in 1919, it operates scheduled services to 145 destinations with a fleet of 110 aircraft.
On October 7, 1919, KLM Royal Dutch Airlines was founded by eight Dutch businessmen, including Frits Fentener van Vlissingen. It was established as one of the first commercial airline companies with Albert Plesman as its first administrator and director.
1920-05-17
KLM's First Scheduled Commercial Flight
On May 17th, 1920, KLM achieved a significant milestone by operating its first-ever scheduled commercial flight from Croydon to Amsterdam with pilot Jerry Shaw and two British journalists onboard.
1921
KLM Purchases First Aircraft
In 1921, KLM purchased its first two aircraft, Fokker F-II and F-III, and opened its first passenger office in Amsterdam.
1924-10-01
KLM's First Intercontinental Experimental Flight to Jakarta
KLM's first intercontinental experimental flight took off on 1 October 1924 from Amsterdam to Jakarta, then known as Batavia. The flight used a Fokker F.VII aircraft and was piloted by Jan Thomassen à Thuessink van der Hoop.
1927-06-15
Van Lear Black's Chartered Flight to Jakarta
In 1927, Baltimore millionaire Van Lear Black chartered a flight with KLM to Jakarta, inspired by the 1924 flight. The flight departed on June 15 and successfully completed the journey in 16 days.
1929-09
Commencement of Regular Scheduled Services between Amsterdam and Batavia
In September 1929, KLM started regular scheduled services between Amsterdam and Batavia, marking the beginning of long-distance commercial flights. This route remained the world's longest-distance scheduled service by airplane until the outbreak of World War II in 1939.
1932
KLM Fokker aircraft used on Amsterdam to Batavia route
In 1932, KLM utilized a Fokker aircraft for flights between Amsterdam and Batavia. This route was part of the airline's objective to establish regular services to the Dutch colonies.
1933-03-01
Launch of European Routes Regional Timetable
On March 1, 1933, the regional timetable for European routes was introduced, including new schedules effective from December 2022, aiming to improve the connectivity and accessibility of air travel within Europe.
1933-10-07
Foundation of Air France-KLM Group
Air France-KLM group, of which KLM is a major part, was established on October 7th, 1933. Both airlines, as members of Skyteam, share the same founding date, creating a strong partnership in European aviation.
1934-12
First Experimental Transatlantic Flight by KLM
In December 1934, KLM conducted its first experimental transatlantic flight between Amsterdam and Curaçao using the Fokker F.XVIII 'Snip'. This marked a significant milestone in aviation history for KLM.
1935-07-14
Black Week: KLM's Three Major International Passenger Flight Crashes
In July 1935, KLM experienced three major international passenger flight crashes within a week, known as the 'black week'. These tragic events led to significant losses for KLM, impacting crew members and operations.
1935-11-02
Inauguration of Amsterdam to Batavia Route Timetable
On November 2, 1935, the route timetable for the Amsterdam to Batavia route was introduced, marking a significant milestone in air travel between the two cities.
1936
Introduction of Douglas DC-3 Aircraft by KLM
In 1936, KLM introduced the Douglas DC-3 aircraft, which replaced the DC-2s on the service to Sydney via Batavia. This modernization of the fleet enhanced KLM's long-distance flight capabilities.
1938-06
KLM's Service to Manchester's Ringway Airport
KLM became the first airline to serve Manchester's new Ringway airport in June 1938, expanding its network and offering more international flight options. This marked a significant milestone in aviation connectivity.
1939-09
Impact of Second World War on KLM Operations
The outbreak of the Second World War in September 1939 significantly restricted KLM's operations, with flights over France and Germany prohibited. The airline adapted by painting its aircraft in orange to avoid confusion with military planes.
1945
Resumption of services by KLM after World War II
Following the end of World War II in 1945, KLM swiftly resumed its operations, reinstating flights within Europe and to Jakarta. The airline also initiated direct flights between Amsterdam and New York in May 1946 using a Douglas DC4 aircraft.
1946-05-21
KLM Introduces North Atlantic Service
On May 21, 1946, KLM became the first European airline to introduce scheduled service across the North Atlantic, flying to New York. This marked a significant milestone in the airline's history.
1949
Introduction of Douglas DC-4
The year 1949 marked the introduction of the Douglas DC-4 by KLM, showcasing the airline's commitment to technological advancements in aviation.
1952
Launch of Delft Blue House Collection for KLM Business Class Passengers
In 1952, KLM launched a new Delft Blue house collection that resembled Amsterdam's Tuschinski Theatre. These miniature houses became popular collector's items after being gifted to long-haul business class passengers.
1953-12-31
Death of Albert Plesman, Founder and President of KLM
Albert Plesman, the founder and president of KLM, passed away at the age of 64. His death led to a challenging economic period for the company, which eventually resulted in the partial nationalization of KLM by the Netherlands government.
1954
Nationalization of KLM
In 1954, following the death of long term president Albert Plesman, the Dutch government increased its ownership of KLM to two thirds, making it a Dutch national company. This ownership structure lasted until 1966, when it became private again, only to be re-nationalized in 1973 after the oil crisis.
1957-07-25
Introduction of Flight Simulator for Douglas DC-7C
KLM introduced its flight simulator for the Douglas DC-7C, the last KLM aircraft with piston engines. This development facilitated the opening of the transpolar route from Amsterdam via Anchorage to Tokyo in 1958.
1958
Introduction of KLM Economy Class
In 1958, KLM introduced economy class for the first time, which was a more basic version of their existing 'tourist class'. This move proved to be successful, leading to a 27% increase in passengers within the first three months.
1959-09
Introduction of Lockheed L-188 Electra
In September 1959, KLM introduced the four-engine turboprop Lockheed L-188 Electra on some of its European and Middle Eastern routes. This marked a significant advancement in the airline's fleet.
1960-03
Introduction of Douglas DC-8 Jet
KLM added the first Douglas DC-8 jet to its fleet in March 1960, signaling the airline's entry into the jet age. This transition represented a major milestone in KLM's history.
1961
Introduction of Boeing 747
KLM played a significant role in introducing the iconic Boeing 747, known as the 'Queen of the Skies', to the world in 1961.
1963
Horatius Albarda Appointed as President of KLM
In 1963, Horatius Albarda was appointed as the president of KLM, succeeding Ernst van der Beugel. Albarda initiated a reorganization of the company to address financial difficulties.
1965
Death of Horatius Albarda
Horatius Albarda, who led a reorganization of KLM, died in an air crash in 1965. He was succeeded as president by Dr. Gerrit van der Wal.
1966
Reduction of Dutch Government Stake in KLM
By 1966, the stake of the Dutch government in KLM was reduced to a minority stake of 49.5%, as part of an agreement forged by Dr. Gerrit van der Wal. This move reinstated KLM as a private company.
1969
Formation of KSS maintenance consortium by KLM
In 1969, KLM formed the KSS maintenance consortium with Scandinavian Airlines and Swissair to negotiate for lower unit prices and establish a maintenance pool for its 747 fleet.
1971-03
Opening of KLM headquarters in Amstelveen
In March 1971, KLM opened its current headquarters in Amstelveen, providing a new central location for its operations.
1972
Purchase of McDonnell Douglas DC-10 aircraft by KLM
In 1972, KLM purchased the first of several McDonnell Douglas DC-10 aircraft, expanding its fleet with this new model.
1973
KLM seeks government assistance during the 1973 oil crisis
In 1973, the 1973 oil crisis led KLM to seek government assistance for debt refinancing, resulting in the government acquiring a majority stake in the airline.
1975
Introduction of Boeing 747
In 1975, KLM introduced the iconic Boeing 747, a milestone in the airline's fleet expansion and modernization efforts.
1977-03-27
Tenerife airport disaster
The Tenerife disaster occurred on 27 March 1977, involving a KLM Boeing 747-200B and a Pan Am Boeing 747-100 at Los Rodeos Airport. It resulted in 583 fatalities, making it the accident with the highest number of airliner passenger fatalities. The primary cause was pilot error due to a communication misunderstanding.
1980
KLM Passenger Count
In 1980, KLM carried 9,715,069 passengers.
1983
Boeing 747-200 Upgrades
In 1983, KLM reached an agreement with Boeing to upgrade ten of its Boeing 747-200 aircraft with the stretched-upper-deck modification.
1986
Boeing 747-300 Introduction
In 1986, KLM finished upgrading its Boeing 747-200 aircraft to Boeing 747-300, which the airline operated in addition to three newly built Boeing 747-300s manufactured from the ground up.
1987
Sergio Orlandini Retirement
In 1987, Sergio Orlandini retired as president of KLM.
1989-06
Boeing 747-400 Introduction
In June 1989, the Boeing 747-400 was introduced into KLM's fleet.
1990
Passenger Count Increase
In 1990, KLM carried 16,000,000 passengers.
1991
Launch of Flying Dutchman Loyalty Program
In 1991, KLM became the first European airline to launch a frequent flyer program called Flying Dutchman, pioneering customer loyalty programs in the aviation industry.
1993
Transition of Delft Blue houses to Business Class
With the elimination of First Class in 1993, KLM started giving the Delft Blue miniature houses to all Business Class passengers. This change was a result of a rule limiting the value of gifts given by airlines.
1994
Introduction of 'World Business Class'
In 1994, KLM and Northwest Airlines jointly introduced the 'World Business Class' product on intercontinental routes, enhancing the passenger experience on long-haul flights.
1995-07
Boeing 767-300ER Introduction
In July 1995, KLM introduced the Boeing 767-300ER.
1996-01
Kenya Airways Share Acquisition
In January 1996, KLM acquired a 26% share in Kenya Airways.
1997
Pieter Bouw Resignation
In 1997, Pieter Bouw resigned as president of KLM.
1998-08
Dutch Government Share Repurchase
In August 1998, KLM repurchased all regular shares from the Dutch government to make KLM a private company.
1999-11-01
AirCares Foundation Establishment
On 1 November 1999, KLM founded AirCares, a communication and fundraising platform supporting worthy causes and focusing on underprivileged children.
2002-10
System Timetable on October 27, 2002
On October 27, 2002, a new system timetable was introduced.
2003-06-06
System Timetable on June 6, 2003
A system timetable update was implemented on June 6, 2003.
2003-09-01
System Timetable on September 1, 2003
September 1, 2003 marked a change in the system timetable.
2003-10-25
Boeing 777-200ER Introduction
On 25 October 2003, KLM received its first Boeing 777-200ER.
2003-10-26
System Timetable on October 26, 2003
The system timetable was adjusted on October 26, 2003.
2003-12-18
System Timetable on December 18, 2003
A system timetable revision took place on December 18, 2003.
2004-02-12
System Timetable on February 12, 2004
February 12, 2004 saw the introduction of a new system timetable.
2004-03-28
System Timetable on March 28, 2004
On March 28, 2004, a system timetable adjustment was made.
2004-06-01
System Timetable on June 1, 2004
A system timetable change occurred on June 1, 2004.
2004-08-01
System Timetable on August 1, 2004
August 1, 2004 marked the implementation of a new system timetable.
2004-10-31
System Timetable on October 31, 2004
The system timetable was updated on October 31, 2004.
2004-12-15
System Timetable on December 15, 2004
On December 15, 2004, a new system timetable was put into effect.
2005-01-31
System Timetable on January 31, 2005
A system timetable was introduced on January 31, 2005.
2005-03-27
System Timetable on March 27, 2005
A system timetable was implemented on March 27, 2005.
2005-08-25
Airbus A330-200 Introduction
On 25 August 2005, KLM introduced its first Airbus A330-200.
2006
Development of Boarding Pass Kiosks
In 2006, KLM developed and installed the first boarding pass kiosks at Schiphol Airport, revolutionizing the check-in process for passengers.
2007-03
KLM Adopts Amadeus CRS Reservation System
In March 2007, KLM started using the Amadeus CRS reservation system in collaboration with partner Kenya Airways, enhancing its reservation capabilities.
2008-07-04
Introduction of Self-Service Baggage Drop-Off by KLM
Starting from July 4, 2008, KLM, in collaboration with Amsterdam Airport Schiphol, began offering self-service baggage drop-off to its passengers. The initiative began with a trial featuring one drop-off point and gradually expanded to 12 points by February 8, 2012.
2008-10-01
KLM System Timetable
KLM released their system timetable on October 1, 2008, providing details on their flight operations and routes available during that period.
2008-12-01
KLM System Timetable
The system timetable of KLM dated December 1, 2008, was issued, presenting the flight schedules and services offered by the airline during that time frame.
2009-02-01
KLM System Timetable
KLM's system timetable for February 1, 2009, was made public, outlining the flight timetables and destinations served by the airline.
2009-03-29
KLM System Timetable
The system timetable of KLM for March 29, 2009, was released, detailing the flight schedules and routes available during that period.
2009-06-01
KLM System Timetable
On June 1, 2009, KLM published their system timetable, providing information on their flight operations and services at that time.
2009-12-01
KLM System Timetable
KLM released their system timetable on December 1, 2009, showcasing their flight schedules and routes during that period.
2010-09
Integration of Martinair into KLM
Starting in September 2010, KLM integrated the passenger division of Martinair into its operations, transferring personnel and routes to strengthen its services.
2011-09-14
Introduction of à la carte meals in Economy Class
On 14 September 2011, KLM introduced à la carte meals in Economy Class, offering a variety of meal options including Dutch, Japanese, Italian, cold delicacies, and Indonesian meals.
2012-06-19
KLM's first transatlantic flight with biofuels
On June 19, 2012, KLM made the first transatlantic flight fueled partly by sustainable biofuels to Rio de Janeiro, setting a record for the longest distance flown on biofuels.
2013-02-20
KLM announces CEO resignation
On February 20, 2013, KLM announced that Peter Hartman would resign as president and CEO, to be succeeded by Camiel Eurlings. Hartman retired on January 1, 2014.
2013-05-29
KLM and Air France launch pilot scheme for in-flight WiFi internet access
On 29 May 2013, KLM and Air France initiated a pilot program to test in-flight WiFi internet access on one Boeing 777-300ER in each of their fleets. Passengers were able to use WiFi with their WiFi-enabled devices after the aircraft reached 20,000 feet in altitude.
2014-10-15
Camiel Eurlings resigns as KLM CEO
On October 15, 2014, KLM announced that Camiel Eurlings decided to resign as president and CEO. Pieter Elbers succeeded him.
2015
KLM starts operating the Boeing 787-9 Dreamliner
In 2015, KLM began operating the Boeing 787-9 Dreamliner, a modern aircraft that marked a step forward in the company's fleet. The introduction of this aircraft signified KLM's commitment to technological advancement.
2016-09
In-flight draft beer launch
In September 2016, KLM introduced the world's first in-flight draft beer in partnership with Heineken. The service debuted on a flight to Curaçao in the World Business Class cabin.
2017-10
Retirement of KLM's last Fokker aircraft
In October 2017, KLM retired its last Fokker aircraft, the Fokker 70, which had been in service since the 1920s. This event marked the end of an era for KLM's history and its association with Fokker aircraft.
2018
KLM improves punctuality ranking
In 2018, KLM significantly improved its punctuality, ranking among the top 10 airlines globally and jumping to the 10th most punctual airline in the world.
2019-06-28
Delivery of first Boeing 787-10 aircraft
KLM received its first Boeing 787-10 aircraft on 28 June 2019, featuring special 100th-anniversary markings.
2019-10-07
KLM Centenary Celebration
KLM, the Dutch airline, marks its 100th anniversary with a century of advancements and achievements.
2020
KLM job cuts due to COVID-19
In 2020, KLM cut at least 6,000 jobs due to the impact of the COVID-19 pandemic, affecting its operations significantly.
2021-12-16
Air France-KLM orders Airbus A320neos
On December 16, 2021, Air France-KLM announced an order for 100 Airbus A320neos to be divided between Transavia and KLM, indicating a strategic investment in their fleet.
2022-06
Brim Financial launching Air France-KLM co-branded credit card in Canada
In June 2022, Brim Financial announced the launch of an Air France-KLM co-branded credit card in Canada. This partnership aims to offer exclusive benefits and rewards to cardholders in the Canadian market.
2022-07
KLM cuts summer schedule
In July 2022, KLM was forced to cut their summer schedule due to disruptions at airports across Europe, impacting their flight operations.
2023-09-25
Agreement with Airbus for A350 aircraft
On 25 September 2023, Air France KLM signed an agreement with Airbus for 50 Airbus A350-900 and A350-1000 aircraft, set to replace existing Boeing and Airbus models for intercontinental flights.