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2024-03-25 10:34:05

United Airlines

Major American airline
Major American airline

United Airlines, Inc. is headquartered in Chicago, Illinois. It operates a vast route network domestically and internationally. Formed in the late 1920s, United is a member of Star Alliance and ranks among the world's largest airlines.

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1926-04-06
First Privately Contracted Air Mail Flight in the U.S.

Varney Air Lines (VAL), founded by Walter Varney, flew the first privately contracted air mail flight in the U.S. on April 6, 1926.

1927
Boeing Air Transport Founded

William Boeing founded Boeing Air Transport in 1927 to operate air mail routes under contract with the United States Post Office Department.

1928-01-01
Acquisition of Pacific Air Transport

United Aircraft Corp. acquired mail and passenger service operator Pacific Air Transport on January 1, 1928, marking a significant step in the consolidation of carriers and equipment manufacturers that led to the emergence of United Airlines.

1929-04-29
Acquisition of Stout Air Services

United Aircraft and Transport Corporation (UATC) acquired America's first scheduled passenger services carrier Stout Air Services on April 29, 1929, further strengthening its position in the aviation industry.

1930-05-07
Acquisition of National Air Transport

United Aircraft and Transport Corporation (UATC) acquired National Air Transport, a large Chicago-based mail-only carrier, on May 7, 1930, expanding its network and services.

1931-03-28
Formation of United Air Lines, Inc.

On March 28, 1931, United Aircraft and Transport Corporation (UATC) formed the corporation United Air Lines, Inc. to manage its airline subsidiaries, marking a significant milestone in the company's history.

1933-10-10
United Boeing 247 Explosion

On the night of October 10, 1933, a United Boeing 247 exploded in mid-air and crashed near Chesterton, Indiana, killing seven people aboard. An investigation revealed that the explosion was caused by a nitroglycerin bomb placed in the baggage hold. The incident is believed to be the first proven case of air sabotage in commercial aviation history. No suspects or motives were ever found.

1934
Air Mail Act of 1934

The Air Mail Act of 1934 banned the common ownership of manufacturers and airlines, leading to the restructuring of United Aircraft and Transport Corporation (UATC) into three separate companies, including United Air Lines.

1936
Adoption of red, white, and blue shield logo by United

United adopted a red, white, and blue shield logo in 1936, reflecting its brand identity and visual representation during that period.

1955-11-01
United Airlines Flight 629 Bombing

On November 1, 1955, United Airlines Flight 629 was bombed while flying from Stapleton Airport in Denver to Portland, killing all 39 passengers and five crew members on board the Douglas DC-6B. The bomb was planted by Jack Graham, who put the device in his mother's luggage to collect on her life insurance policy. Graham was arrested, tried, and later executed a year after the explosion.

1956-06-30
Grand Canyon Mid-Air Collision

On June 30, 1956, United Flight 718 collided with a Trans World Airlines Lockheed L-1049 Super Constellation over the Grand Canyon, resulting in the world's deadliest commercial airline disaster at that time.

1958-04-21
Southern Nevada Mid-Air Collision

On April 21, 1958, United Flight 736 crashed in southern Nevada after colliding with a USAF F-100 Super Sabre fighter jet.

1960-12-16
New York City Mid-Air Collision

On December 16, 1960, United Flight 826 hit another TWA Super Constellation over New York City.

1961-06
Merger with Capital Airlines

In June 1961, United merged with Capital Airlines, becoming the world's second largest airline behind Aeroflot of the Soviet Union.

1965
Introduction of 'Fly the Friendly Skies' Slogan

In 1965, United Airlines introduced the slogan 'Fly the Friendly Skies' to replace its previous slogan 'The Main Line Airway.'

1968
Creation of UAL Corporation

In 1968, United reorganized, creating UAL Corporation with United Airlines as a wholly owned subsidiary.

1970-08
Delivery of Boeing 747s

In August 1970, United took delivery of their first Boeing 747s, initially operating them on longer routes within the United States.

1973-12-26
Executive One Flight

On December 26, 1973, then-president Richard Nixon flew aboard a United DC-10 flight from Washington Dulles to Los Angeles, conserving fuel by not using the usual Boeing 707 aircraft used for Air Force One.

1978
Airline Deregulation Act

After years of focused work to bring about deregulation, the 1978 Airline Deregulation Act became law, and United Airlines became a proponent of deregulation.

1981-05
Launch of Mileage Plus

In May 1981, United Airlines launched its Mileage Plus program, shortly after the introduction of American Airlines' AAdvantage, marking the beginning of the modern frequent flyer programs.

1982-08-19
Launch of Boeing 767-200

In 1982, United Airlines became the launch carrier for the Boeing 767-200, receiving its first 767-200s on August 19. This marked a significant milestone in commercial aviation, with United's order being the largest at that time.

1983
Overseas Routes to Tokyo

In 1983, United began flights to Tokyo from Portland and Seattle, gaining its first overseas route.

1984
Service to all 50 states

In 1984, United Airlines achieved a major milestone by becoming the first airline to serve all 50 states with commercial airports, demonstrating its extensive reach and network within the United States.

1985-05-17
United Pilots' Strike

On May 17, 1985, United's pilots went on a 29-day strike, leading to significant labor unrest and disputes over pilot pay rates, ultimately impacting the airline's operations and management.

1987-02
Name Change to Allegis

In February 1987, Ferris changed United's parent company's name from UAL Corporation to Allegis, but the name change was short-lived. Following Ferris' termination by the board, Allegis divested its non-airline properties in 1987 and reverted to the UAL Corp. name in May 1988.

1988
Record-setting Flight

In 1988, United flew a two-stop around-the-world flight to raise money for the Friendship Foundation using a Boeing 747SP-21 purchased from Pan American World Airways. The flight made a very short-lived record for the fastest flight around the globe; within a month, a Gulfstream IV business jet had broken Friendship One's record.

1989
United's Order of Boeing 747-400

In 1989, United ordered the then-new Boeing 747-400.

1991
Purchase of Pan Am's Routes

The decline of Pan American World Airways offered opportunities; in 1991, United purchased Pan Am's routes to London Heathrow Airport. In direct negotiations with the British government, United also obtained rights to fly to Heathrow from Chicago. However, the aftermath of the Gulf War and competition from low-cost carriers led to losses of US$332 million in 1991 and US$957 million in 1992.

1992
Acquisition of Pan Am's Latin American and Caribbean Routes

In 1992, United purchased Pan Am's Latin American and Caribbean routes and Miami gates, but allowed months to elapse between Pan Am's demise and its launch of service.

1993
Complete Revision of Branding and Livery

In 1993, United Airlines completely revised its branding and livery, introducing a primarily grey and dark blue fuselage with blue stripes on the tail. This 'Battleship' livery aimed to project a more business-like, global image for the rapidly expanding airline.

1994
Employee Stock Ownership Plan (ESOP)

In 1994, United's pilots, machinists, bag handlers, and non-contract employees agreed to acquire 55% of company stock in exchange for 15% to 25% salary concessions. The Employee Stock Ownership Plan (ESOP) made United the largest employee-owned corporation in the world. United used the opportunity to create the low-cost subsidiary Shuttle by United in an attempt to compete with low-cost carriers.

1995-10-19
United Airlines Flight 976 Disruptive Passenger Incident

On October 19, 1995, United Airlines Flight 976 experienced a disruptive incident involving an intoxicated investment banker who became disruptive, defecated in the aircraft, and created a security risk. The incident led to the arrest of the disruptive passenger and was later dubbed the worst ever case of air rage.

1996
Retirement of 'Fly the Friendly Skies' Slogan

The 'Fly the Friendly Skies' slogan, introduced in 1965, was retired in 1996.

1997
Co-founding of the Star Alliance by United

In 1997, United co-founded the Star Alliance with Air Canada, Lufthansa, Scandinavian Airlines, and Thai Airways.

2000-05
United Airlines Pilots' Union Contract Dispute

In May 2000, United Airlines faced a bitter contract dispute with its pilots' union over pay restoration and concessions that were taken to fund the ESOP. The pilots' refusal to work overtime led to the cancellation of numerous flights during the busy summer season.

2001-09-11
United Airlines Involvement in September 11 Attacks

During the September 11 attacks, two of the four planes hijacked were United Airlines planes. One was flown into the South Tower of the World Trade Center, and the other crashed in rural Pennsylvania after passengers fought back against the hijackers.

2002-12
United Airlines files for Chapter 11 bankruptcy protection

In December 2002, UAL Corporation filed for chapter 11 bankruptcy protection after failing to secure a federal loan guarantee and facing financial crisis triggered by the 9/11 attacks and economic slowdown. This led to drastic cost-cutting measures and workforce reduction.

2003-11-12
Launch of Ted, a low-cost carrier by United Airlines

On November 12, 2003, United Airlines launched Ted, a new low-cost carrier aimed at competing with other low-cost airlines in the market.

2004-02-18
Introduction of the 'Rising Blue' Livery

United Airlines introduced the 'Rising Blue' livery on February 18, 2004, as a fresh start after emerging from bankruptcy protection. The new livery featured a white upper fuselage, lighter shade of blue for the aircraft belly, tail, and engines, and a series of progressively lighter blue lateral stripes.

2004-12-09
United Airlines lands in Ho Chi Minh City, Vietnam

On December 9, 2004, United Airlines made history by landing a Boeing 747-400 in Ho Chi Minh City, Vietnam, marking the first flight by a U.S. airline to the city since the end of the Vietnam War.

2005-09-07
United Airlines files Plan of Reorganization

United Airlines raised $3 billion in exit financing and filed its Plan of Reorganization on September 7, 2005, as part of its efforts to exit bankruptcy protection.

2006-02-01
United emerges from Chapter 11 bankruptcy protection

On February 1, 2006, United Airlines emerged from Chapter 11 bankruptcy protection, marking the end of the largest and longest airline bankruptcy case in the history of the industry.

2007-06-14
United Airlines seeks merger partner

CFO Jake Brace expressed the company's intention to merge with a suitable partner. Bank of America and Fidelity Investments acquired a significant stake in the company. Pardus Capital Management LP urged for a merger between Delta and United.

2008-04-27
Merger negotiations with US Airways

UAL Corporation and US Airways Group were in advanced stages of merger negotiations. United pilots strongly opposed the proposal, and Lufthansa CEO expressed support for a merger between United and US Airways.

2008-06-04
Closure of United Airlines' Ted unit

United Airlines announced the closure of its Ted unit and the reconfiguration for a return to mainline configuration to compensate for the retirement of Boeing 737s.

2008-06-12
Introduction of checked bag fees

United Airlines announced a $15 fee for the first checked bag, becoming the second U.S. airline to do so after American Airlines.

2008-06-28
Cessation of international routes

United Airlines announced the cessation of several international routes, including San Francisco to Nagoya and Chicago to Mexico City.

2008-09-08
Plummeting UAL Shares Amid Bankruptcy Rumors

On September 8, 2008, the price of UAL shares fell by nearly 99% in fifteen minutes to $0.01 US amid rumors of another bankruptcy, before NASDAQ temporarily halted trading. The rumors were traced to an old story on the South Florida Sun-Sentinel website about the 2002 bankruptcy being picked up by Google News and subsequently presented by Bloomberg LP as a breaking story. The share price subsequently recovered most of its value.

2009-01
United's Code-sharing Agreement with Aer Lingus

In January 2009, United announced a code-sharing agreement with Aer Lingus for flights between Washington Dulles and Madrid. Aer Lingus would operate the service, which is permitted under recent open skies agreements between the United States and Europe.

2009-04
United's Elimination of Customer Service Calls

In April 2009, United eliminated the ability to call customer service, leaving reservations agents as the only reachable contact for the airline.

2009-05
UAL's Baggage Complaints Ranking

In May 2009, the U.S. Department of Transportation rated UAL eleventh among 19 US carriers in lost, damaged, delayed, or pilfered baggage, with 3.67 complaints per 1,000 passengers.

2009-06
United's Jet Orders from Boeing and Airbus

In June 2009, United asked manufacturers Boeing and Airbus to submit proposals to sell the airline up to 150 jets in a winner-take-all competition. United took advantage of declining sales at both plane makers to reap steep price reductions; the large size of this prospective order would also influence pricing.

2009-07
Release of 'United Breaks Guitars' Music Video

In July 2009, the viral music video 'United Breaks Guitars' was released about a disputed damaged baggage claim with the airline. United said it wanted to use the video as a staff training tool to help the company improve its internal 'corporate culture' relating to its customer relations in that area of its services.

2010-04-16
Resumption of Merger Talks with Continental Airlines

On April 16, 2010, United resumed merger talks with Continental Airlines. The board of directors of both Continental and UAL Corporation reached an agreement to combine operations to create the world's largest airline on May 2, 2010.

2010-05-03
United and Continental Airlines Merger Announcement

On May 3, 2010, it was announced that United and Continental Airlines would merge. The combined airline took the United name but used the Continental Airlines 'globe' identity and livery, designed in 1991 by the Lippincott company.

2010-10-01
United and Continental Airlines Merger Approval and Completion

The merger of United and Continental Airlines was approved in September 2010, and the two companies merged on October 1, 2010.

2011-08-23
Conversion to Paperless Flight Decks

On August 23, 2011, United Continental Holdings, Inc. announced the conversion to paperless flight decks by deploying 11,000 iPads to all United and Continental pilots. This initiative aimed to replace paper operating manuals, navigation charts, and other materials with iPads, resulting in reduced paper use, printing, and fuel consumption.

2011-11-07
World's First Commercial Aviation Flight on Microbially-Derived Biofuel

On November 7, 2011, United flew the world's first commercial aviation flight using a mix of Solajet, an algae-derived renewable jet fuel, and petroleum-derived jet fuel. This flight was operated by the Eco-Skies Boeing 737-800 aircraft, marking a significant milestone in the use of sustainable biofuels in commercial aviation.

2011-11-30
United and Continental Receive Single Operating Certificate

United and Continental received a single operating certificate from the FAA on November 30, 2011, marking a significant milestone in their merger. The merged airline would use Continental's single operating certificate (SOC) under the 'United' name.

2012-03-03
Merger of Passenger Service Systems with Continental Airlines

On March 3, 2012, United and Continental merged their passenger service systems, frequent-flier programs, and websites, virtually eliminating the Continental brand.

2012-05-31
United Airlines Operations Center Opening

On May 31, 2012, United opened its operations center, which occupied twelve floors at the Willis Tower in the Chicago Loop.

2012-07-27
Proud to fly Team USA for over 30 years campaign

The 'Proud to fly Team USA for over 30 years' campaign was used during the 2012 Summer Olympics to promote United Airlines as the official airline of the U.S. Olympic Team for more than 30 years. It featured voice overs by Matt Damon and aimed to showcase the airline's support for Team USA.

2012-12-15
Ratification of Joint Collective Bargaining Agreement

On December 15, 2012, a new Joint Collective Bargaining Agreement was ratified by a majority of the United/Continental pilots, which eliminated a scope clause preventing Continental from outsourcing the flying of regional jets with 70 or more passenger seats.

2013-01-15
Replacement of Blended Winglets with Split Scimitar Winglet

On January 15, 2013, United agreed to replace the Blended Winglets on its Boeing Next Generation 737 aircraft with APB's Split Scimitar Winglet (SSW), which was estimated to save the airline more than $250 million annually in fuel costs. This initiative aimed to significantly reduce drag and improve fuel efficiency.

2013-03-31
United and Continental Merge into a Single Airline

On March 31, 2013, United and Continental merged into a single airline, with Continental becoming the surviving corporate entity and changing its name to United Airlines, Inc. The decision to retain the United name was aimed at preserving the brand equity of pre-merger legacy United Airlines.

2013-09-20
Revival of 'Fly the Friendly Skies' Slogan

The 'Fly the Friendly Skies' slogan, which was retired in 1996, was revived on September 20, 2013.

2015-06-02
Grounding of United Airlines Flights

On June 2, 2015, all United Airlines flights were grounded. This significant event disrupted the airline's operations and caused inconvenience to many passengers.

2015-06-30
Investment in Fulcrum BioEnergy

On June 30, 2015, United invested US$30 million in Fulcrum BioEnergy, an alternative fuel company, to develop sustainable aviation alternative fuel refineries near its U.S. hubs. This investment aimed to produce over 180 million U.S. gallons of sustainable aviation alternative fuel per year, marking a significant commitment to sustainable aviation fuels.

2015-07-15
Bug Bounty Program for Cybersecurity

United Airlines awarded airline miles as 'bug bounties' to hackers who identified gaps in the carrier's web security. Two hackers were rewarded with 1 million miles of air travel as of July 15, 2015.

2016-03-11
First Airline to Fly on Commercial-Scale Sustainable Fuels

On March 11, 2016, United became the first airline to fly on commercial-scale quantities of sustainable fuels procured from AltAir Fuels. This initiative aimed to reduce carbon dioxide emissions by over 60 percent on a lifecycle basis when compared to traditional jet fuel, marking a significant milestone in sustainable aviation.

2017-04-09
United Airlines Passenger Removal Incident

On April 9, 2017, a passenger named David Dao was forcibly removed from United Airlines flight 3411, leading to injuries and public backlash. The incident resulted in a lawsuit, an undisclosed settlement, and changes in United's executive compensation and customer satisfaction policies.

2018-03-20
Suspension of PetSafe Program

Effective March 20, 2018, United Airlines suspended the PetSafe program for cargo transport of pets, following plans to mark pet carriers in the passenger cabin with bright tags and legislation introduced to ban the placement of pets in overhead compartments.

2019-04-24
United Airlines Unveils Updated Livery

United Airlines revealed an updated livery on April 24, 2019, featuring a larger 'United' typeface, a dark blue wavy cheat-line, and the engines, winglets, and tail painted in a new shade of blue. The globe on the tail was also enlarged and changed to a lighter shade of blue.

2019-06-27
Name Change to United Airlines Holdings

On June 27, 2019, the parent company's name changed from United Continental Holdings to United Airlines Holdings.

2020-09-02
United Airlines Planned Job Cuts

On September 2, 2020, United Airlines indicated in a new memo to its employees that they planned to cut 16,370 jobs in nearly a month. The planned involuntary cuts included flight attendants, pilots, management jobs, mechanics, and airport operations, among others.

2020-09-24
United Airlines COVID-19 Testing Program Announcement

On September 24, 2020, United Airlines announced the launch of a new COVID-19 testing program for passengers, starting from October 15 of the same year. Initially, the testing was available for passengers traveling to Hawaii from San Francisco International Airport.

2021-08-06
United Airlines Announces COVID-19 Vaccine Mandate

United Airlines became the first major US airline to announce a vaccine mandate for all staff on August 6, 2021.

2021-09-27
Vaccination of US Based Staff at United Airlines

Days before the internal deadline of September 27, 2021, United Airlines announced that more than 97% of the US based staff were vaccinated.

2022-12
United Airlines Order for 100 787s

In December 2022, United Airlines placed an order for 100 787s to replace the 767s and older 777-200s. The aim is for United Airlines to become the flag carrier of the United States.

2023-06-24
United Airlines Severe Weather Operational Crisis

Severe weather along the Eastern Seaboard on June 24, 2023, led to an operational crisis for United Airlines, causing delays, cancellations, and diversions affecting at least 150,000 passengers. The CEO initially blamed FAA understaffing, but the Secretary of Transportation pushed back on these claims.

2024-01
United Airlines Operations in 2024

As of January 2024, United operates flights to 238 domestic destinations and 118 international destinations in 48 countries or regions across all six inhabited continents.

2025
United's plan to add personal touchscreen televisions

United plans to add a personal touchscreen television at the back of each seat on all Airbus A320 family and Boeing 737 aircraft by the end of 2025.

End of the Timeline
United Airlines

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United Airlines

Major American airline
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