At the age of 14, Lloyd Frink began working at Microsoft as a product support personnel. This experience at a young age allowed him to gain valuable insights and skills that he later brought into Zillow.
1996
Expedia's Influence on Zillow
The positive naivety and risk-taking culture inherited from Expedia played a significant role in shaping Zillow's approach to the real estate space. This influence brought a fresh perspective and a willingness to challenge traditional norms in the industry.
1998
Zillow Group Founded
Zillow Group was founded in 1998 and has since become a major player in the real estate and housing market, providing online real estate databases and services.
2004-12-30
Incorporation of Zillow Inc.
Zillow Inc. files for incorporation in Washington, with Rich Barton as CEO and other key executives from Expedia. This marks the official beginning of Zillow's journey.
2005-11-01
Prediction of Zillow's Impact on Real Estate Industry
Inman News predicts that Zillow will have a significant impact on the real estate industry. The company's plans for an online marketplace for real estate listings are hinted through patent and trademark filings.
2006-02-08
Zillow's Website Launch
Zillow's website was launched on February 8, 2006, and included a home-valuation tool that anyone could use. Other features at the time included information about home sale history and charts and graphs comparing home value appreciation with other towns or states.
2006-03-10
Speculation on Zillow's impact on real estate industry
Even before the site launches, some are speculating it will force drastic change in the real estate industry -- fears that are fueled by revelations that Zillow has acquired real estate brokerage licenses in five states.
2006-04-02
Formation of Zillow's Technical Advisory Board
On April 2, 2006, Zillow forms a technical advisory board to provide independent advice on improving the technology and algorithms supporting the company's online services.
2006-10-05
FTC Complaint Filed Over Zillow's Valuations
On October 5, 2006, a complaint is filed with the FTC over the valuations provided by Zillow.
2006-12-04
Complaint filed against Zillow by National Community Reinvestment Coalition
The National Community Reinvestment Coalition files a complaint with the U.S. Federal Trade Commission, alleging that Zillow is providing misleading information to consumers and industry professionals about the accuracy of Zestimates. Zillow refutes the allegations, stating that Zestimates are meant to serve as a starting point.
2007-03-20
Zillow acquires brokerage licenses
Zillow acquires brokerage licenses in most states to ensure legal standing for publishing real estate information.
2007-04-01
Cease-and-desist letters from Arizona Board of Appraisal
Arizona Board of Appraisal sends cease-and-desist letters.
2007-05-04
Decision by FTC on Complaint Against Zillow
On May 4, 2007, the Federal Trade Commission (FTC) decided not to investigate the complaint filed by the National Community Reinvestment Coalition against Zillow. The complaint was later withdrawn by the NCRC.
2007-07-03
Addition of Neighborhood Pages
Zillow adds neighborhood pages with detailed demographic information for over 130 cities, allowing users to contribute photos, events, news, and engage in discussions and Q&A sessions.
2007-11-02
Zillow signs first agreement for bulk upload of property listings from ERA Franchise Systems LLC
Zillow announces its first agreement for the bulk upload of about 80,000 property listings from brokerages affiliated with franchise network ERA Franchise Systems LLC. This marks a shift from accepting listings individually from consumers and real estate agents to a bulk upload approach.
2008-02-02
Realogy announces feeding 700k property listings to Zillow.com
Realogy Corp. reveals its plan to feed 700,000 property listings from several brokerages to Zillow.com, expanding on the previous agreement between Zillow and ERA Franchise Systems. This significantly increases the number of listings on Zillow.com.
2008-03-19
First MLS Listings Feed to Zillow
In March 19, 2008, Zillow entered into its first partnership with an MLS, New England-based MLS PIN, which agreed to feed 60,000 listings to Zillow.com.
2008-04-01
Zillow's Value Estimated at $225M
On April 1, 2008, the blog Silicon Alley Insider estimated that Zillow is worth about $225 million.
2008-04-03
Launch of Zillow Mortgage Marketplace
On April 3, 2008, Zillow launched Zillow Mortgage Marketplace, providing a platform for borrowers to receive custom loan quotes without revealing personally identifying information.
2008-09-10
Advertising Alliance with 11 Newspaper Publishers
On September 10, 2008, Zillow formed an advertising alliance with 11 newspaper publishers.
2008-10-01
Premier Agent advertising program launches
Zillow introduces its Premier Agent advertising program, aiming to provide real estate agents with a platform to promote their services to a wider audience.
2008-10-17
40 layoffs announced: 25% of workforce
Zillow announces a significant layoff, affecting 25% of its workforce, due to concerns about the impact of unprecedented economic events on the company's future.
2008-11-05
Zillow relinquishes brokerage licenses in all but 2 states
Zillow decides to surrender its brokerage licenses in all states except for two, indicating a strategic shift in its business operations.
2008-12-16
Zillow relinquishes real estate brokerage licenses
Zillow announces the relinquishment of its real estate brokerage licenses in all but two U.S. states, while maintaining its ability to publish real estate-related information.
2009-04-29
Zillow iPhone app released
Zillow releases its first mobile application, a free iPhone app that allows users to see their location on a map as they walk or drive through a neighborhood, pulling up details on about 95 percent of all U.S. homes.
2010-03-08
Zillow begins charging mortgage lenders
Zillow starts to charge mortgage lenders who provide loan quotes to consumers through the Zillow Mortgage Marketplace.
2010-04-16
CoreLogic sues Zillow
CoreLogic files a lawsuit against Zillow and others.
2010-07-08
Yahoo Real Estate and Zillow ad/listings deal
Yahoo Real Estate and Zillow reached an agreement for Zillow to supply real estate listings to Yahoo Real Estate, granting Zillow the exclusive right to sell real estate agent advertising on the Yahoo Real Estate site.
2010-09-14
Spencer Rascoff promoted to CEO
Spencer Rascoff was promoted to the position of CEO.
2010-12-02
Spencer Rascoff becomes CEO of Zillow
Spencer Rascoff, a member of Zillow's original executive team, is promoted from chief operating officer to CEO. Co-founders Rich Barton and Lloyd Frink will continue to play an active role in the company, with Barton as chairman of the board of directors, and Frink as chief strategy officer.
2011-03-09
Zillow and Yahoo Real Estate Ad/Listings Program Launch
Zillow and Yahoo Real Estate launched a program for real estate listings and advertising, marking a significant collaboration between the two companies.
2011-03-25
Zillow Rent Zestimates Launch
Zillow.com introduced 'Rent Zestimates' for approximately 90 million homes or apartments, providing estimated rental prices whether the properties are available for rent or not.
2011-04-11
Zillow Premier Agent Ad Program Reaches 10,000 Subscribers
Zillow's Premier Agent ad program achieved over 10,000 paying subscribers by the end of March 2011, as disclosed in a regulatory filing.
2011-04-18
Zillow's Initial Public Offering
On April 18, 2011, Zillow filed for a $5.1 million initial public offering, which was a pivotal moment in the company's history. This move allowed Zillow to become a publicly traded company.
2011-04-21
Zillow signs long-term agreement related to ListHub
Zillow enters into a long-term agreement associated with ListHub, a significant development in its business operations.
2011-06-14
Algorithm Change for Zestimates by Zillow
On June 14, 2011, Zillow modified the algorithm used to calculate Zestimates. This change impacted the current Zestimate for millions of homes across the country, as well as historical Zestimate value information dating back to 2006.
2011-07-20
Zillow IPO
Zillow's initial public offering (IPO) is officially announced.
2012
Zillow Acquires RentJuice and Diverse Solutions
In 2012, Zillow acquired RentJuice, a platform for managing rental properties, and Diverse Solutions, a provider of online marketing tools for real estate professionals.
2013-12
Zillow began powering AOL Real Estate
In late 2013, Zillow started powering AOL Real Estate, indicating a significant partnership and expansion of its real estate services.
2014-07-25
Zillow's 9th Anniversary
On July 25, 2014, Zillow celebrated its 9th anniversary.
2015
Acquisition of Trulia
In 2015, Zillow made a major acquisition by purchasing Trulia, a major competitor, in a $2.5 billion deal. This acquisition significantly expanded Zillow's market presence and influence.
2016-02-04
Zillow Group co-founders interview
Rich Barton, Spencer Rascoff, and Lloyd Frink, the co-founders of Zillow Group, were interviewed in downtown Seattle.
2016-02-26
Class Certification for Lawsuit against Zillow
On February 26, 2016, the U.S. District Court for the Central District of California certified the class to include anyone who worked as an inside sales consultant at Zillow between November 2010 and January 2015. The lawsuit alleged violations of California Labor Code and California Business and Professions Code, including failure to pay wages, overtime pay, and provide meal and rest breaks.
2016-05-05
Settlement of Sexual Harassment Action against Zillow
On May 5, 2016, Zillow settled a sexual harassment action for an undisclosed amount, without admitting any wrongdoing. The action was represented by high-profile attorneys and alleged 'sexual torture' and 'the most heinous acts of sexual harassment imaginable' against a former Zillow employee.
2017-10
Introduction of three-dimensional tours feature
In October 2017, Zillow announced the addition of three-dimensional tours to provide 360° photos of houses, enhancing the customer experience for those interested in buying or renting properties.
2018-04
Launch of Zillow Offers
In April 2018, Zillow announced the launch of a new business, Zillow Offers, which involved buying and selling homes in partnerships with local brokerages and agents.
2018-06
Partnership with Century 21 Canada
In June 2018, Zillow signed a partnership with Century 21 Canada to begin listing Canadian properties on the site, marking the company's expansion outside the United States.
2018-07
Release of tool for prospective renters to submit credit check and eviction history report
In July 2018, Zillow released a tool for prospective renters to submit a credit check and eviction history report to landlords, offering a valuable service to both renters and landlords.
2019-02
Rich Barton Returns as CEO
In February 2019, Rich Barton returned to the CEO role, replacing Rascoff.
2019-05
Expansion of Zillow Offers
In May 2019, Zillow announced the expansion of its home-buying business, Zillow Offers, to new markets.
2020-02
Stock Increase
In February 2020, Zillow's stock was up 18% after hitting a four-year low.
2020-03
Expense Cut Due to COVID-19
In March 2020, the company announced a 25% cut in expenses and paused hiring due to the COVID-19 pandemic.
2020-07
Remote Work Policy
In July 2020, Zillow became one of the first companies to let employees keep working from home indefinitely.
2020-12
Zillow's Main Source of Revenue
Premier Agent services remain Zillow's main source of revenue, as real estate agents mainly pay based on the number of ad impressions delivered to users in specified zip codes.
2021-06-15
Update in Zestimate Calculation by Zillow
On June 15, 2021, Zillow reported an update in how it calculates the Zestimate for off-market homes. This update aimed to be more responsive to local trends and seasonality that may affect a home’s market value, and included even more historical data to enhance accuracy.
2022-10
Zillow Faces Financial Challenges
In October 2022, Zillow reported significant losses and a sharp decline in its share price, highlighting the financial challenges it encountered due to operational inefficiencies and market dynamics. The company's performance in 2022 reflected the impact of its strategic decisions and external factors.
2023-01
Upgrade of ZHVI Time Series to Neural Zestimate
Starting from January 2023, Zillow has upgraded the ZHVI time series to utilize the neural Zestimate for all subsequent releases.